Running a report terminates Service Accent unexpectedly

Article ID: 070423110226 - Last Review: 23 April 2007 by jasonl - Revision: 1 - Views: 5312

Running a report from within Service Accent produces a Windows error message similar to:

This program has generated errors and will be shut down

Examination of the Windows Event Log shows that the module W3MIF.DLL or similar caused the error. Clicking on Help | About Service Accent shows that Service Accent Service Pack 4 is not installed.

Crystal Reports uses database drivers to abstract itself from the database layer which could, under certain circumstances, cause a conflict with the Pervasive.SQL native database drivers when using the Crystal Reports 10 components (installed with Service Accent Service Pack 2).

Download and install Service Accent Service Pack 4b (or a later version of Service Pack 4) which installs the Crystal Report 11 run-time components. This has shown to fix the problem described above.

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