How to set up Service Accent on a PC when it is already installed under another user

Article ID: 071212093736 - Last Review: 12 December 2007 by jasonl - Revision: 1 - Views: 3347


Symptom
When you install Service Accent on a PC, some settings are stored against the currently logged-in user. Therefore, if you log on to the PC as a different user, Service Accent may not function correctly as the necessary settings will not be present.

This article explains how to configure Service Accent on a PC when it is already installed and configured for a different user.


Solution
Perform the following steps on a different PC that already has Service Accent running:

  1. Click Help | About Service Accent
  2. Click Details and note the value of Database (e.g., f:\accentdb)
  3. Open Windows Explorer, click Tools and Map Network Drive.
  4. From the drop down list, select the drive letter you noted from Details above (e.g., if your database is in F:\AccentDB, select F:)
  5. Make a note of the share that the drive letter is mapped to (see following screenshot)


    In this example, the F: drive is mapped to the \\Univac\Public folder



On the PC that you are trying to run Service Accent on:

  1. Open Windows Explorer and locate the C:\Program Files\Service Accent folder
  2. Locate the file Accent.exe, right click the icon and select Copy
  3. Minimise all windows and right click anywhere on your desktop, then select Paste shortcut
  4. In Windows Explorer, click Tools, Map Network Drive
  5. Select a free drive letter and in the Folder value, either type in the network location of your AccentDB folder (as noted above) or click Browse to locate it on your network


    Selecting a free drive letter

  6. Ensure that Reconnect at logon is ticked and click Finish
  7. In Windows Explorer, select your new drive letter, and if necessary open the AccentDB folder
  8. Locate the application DBRouter, double-click it and follow the prompts to set your AccentDB folder
  9. Double-click the Service Accent shortcut on your desktop that you created earlier to run Service Accent



 
 Related articles

How to install Service Accent version 205 or later on a new workstation.
Installing Pervasive.SQL results in an 'Installation was interrupted' message
Message 'Setup has detected that unInstallShield is in use' when installing Pervasive.SQL 2000i

 Additional articles from the white papers

User Install Setup Guide 2014
Service Accent - Install Setup Guide V205
Service Accent - Install Setup Guide V206
Service Accent - Install Setup Guide V202
Service Accent - Install Setup Guide V203
Service Accent - Install Setup Guide V204
Service Accent - Install Setup Guide
Service Accent - Installing Pervasive. SQL
Installing or removing the sample database
Installing and configuring Pervasive. SQL 2000



For additional resources and information, you can go to the Service Accent Support Centre

Click here to go to the Service Accent Support Centre



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