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Problems when trying to automatically email invoices from Service Accent \ Outlook after updating to Windows 10 Fall Creator's Edition 1709

Article ID: 180123110639 - Last Review: 23 January 2018 by nigelp - Revision: 2 - Views: 4254

Symptom

After you have updated Windows 10 to the Windows 10 Fall Creator's Edition automatic emails no longer contain attachments such as pdfs, invoices. They may also not show a send date or 'send to' address.

Cause

The update to Windows 10 has changed registry keys for Outlook.

Solution

You can download a fix for this here:
http://downloads.vantagecomputing.co.uk/dl/provider/vci/catalog/serviceaccent/id/Outlook_C2R_fix/download.asp

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Additional articles from the white papers

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For additional resources and information, you can go to the Service Accent Support Centre

Click here to go to the Service Accent Support Centre